Contact
Drop your message in the box below or send us an email at Team@the1cap.com
Need help?
Frequently Asked Questions
Order
Simply put your cap in the washing machine on it's own at 30 degrees.
It only needs a short wash, we've tested ours in washes as short as 15 mins and it's done the job!
Please note:
- Washing it at higher temperatures will compromise the improved buckram we use. So stick to 30 degrees.
- Washing your cap with other items make it likely to break. The other items become heavy when wet and will pull the stitching away. So wash your 1Cap on it's own.
We currently just ship to the UK. But European and US deliveries are in the pipeline.
Subscribe to our newsetter to be kept up to date.
Depends on which shipping option you pick. But typically between 2 -5 days.
Check your confirmed shipment email for tracking details.
Yes we do, as long as the cap is received back at our warehouse in the same condition it left it.
Yes, depending on customer feedback. We're always welcome to hear from our customers, so drop us a message above if you'd like to see smaller or larger sizes.